Ethical Marketing Practices and Consumer Response: A Conceptual and Empirical Review

Authors

  • Sophie L. Tremblay Department of Marketing, Université Laval, Author
  • Michael R. Donovan Faculty of Management, University of Toronto, Canada Author

Keywords:

Ethical marketing, Consumer response, Trust, Brand loyalty, Corporate social responsibility, Digital ethics

Abstract

The growing power of digital media, personalized advertising, and data-driven targeting has intensified ethical concerns in modern marketing practices. Consumers are increasingly sensitive to issues such as deceptive advertising, data privacy violations, greenwashing, influencer manipulation, and unfair pricing strategies. This study provides a comprehensive examination of ethical marketing practices and their impact on consumer response, particularly in terms of trust, brand attitude, purchase intention, loyalty, and word-of-mouth behavior. Drawing upon ethical theory, stakeholder theory, and consumer behavior models, the paper develops a multidimensional framework linking ethical marketing dimensions to key consumer outcomes. The study further analyzes the moderating roles of transparency, cultural sensitivity, and regulatory environments. The findings suggest that ethical marketing is not merely a compliance requirement but a strategic asset for long-term brand sustainability and competitive advantage.

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Published

17-10-2021

How to Cite

Ethical Marketing Practices and Consumer Response: A Conceptual and Empirical Review. (2021). Canadian Journal of Marketing Research, 11(3). https://canadian-jmr.com/index.php/cjmr/article/view/34

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