A Conceptual Model Framework: The Mediating Role of Service Quality Linking Patient Experience Management and Patient Satisfaction in Healthcare Services. Canadian Journal of Marketing Research, [S. l.], v. 16, n. 2, p. 364–372, 2026. DOI: 10.5281/zenodo.20150953. Disponível em: https://canadian-jmr.com/index.php/cjmr/article/view/198. Acesso em: 28 may. 2026.