Measuring Customer Satisfaction Using Multidimensional Experience Metrics. Canadian Journal of Marketing Research, [S. l.], v. 14, n. 3, 2024. DOI: 10.61336/sx4pba45. Disponível em: https://canadian-jmr.com/index.php/cjmr/article/view/83. Acesso em: 26 jul. 2026.